clear-dot.gif
Search for a Title:
AddThis Social Bookmark Button
clear-dot.gif
   Purchasing FAQ
clear-dot.gif
clear-dot.gif
clear-dot.gif clear-dot.gif clear-dot.gif
clear-dot.gif clear-dot.gif clear-dot.gif
clear-dot.gif clear-dot.gif clear-dot.gif
clear-dot.gif

Are you ready to start your learning RIGHT NOW? You can have immediate access to more than 2500 hours of VTC Training just minutes from now, and for the incredibly low price of $30/month OR LESS!

The VTC Online University provides unlimited 24/7 access to ALL of VTC's incredible training content.

-- More Info / Subscribe Now! --

FREE Updates
VTC adds training for new software every week, and with the VTC Online University, you get immediate access to these new titles, for no additional cost! There are currently over 450 different software titles, and more are added EVERY MONTH!

-- More Info / Subscribe Now! --

No Long Term Committment
With the VTC Online University, you can signup for as little as ONE MONTH only! There is no minimum time committment, and you can cancel your membership at any time.

-- More Info / Subscribe Now! --

Training a Group?
Our Multi-User Online Account makes training groups of people efficient and cost effective. Businesses, Schools (from Elementary through Post Secondary), and Government Departments alike all over the world enjoy the freedom and benefits of our online training and tutorials from office, school, home, and on the go.

-- Multi-User Licensing Info --

As you browse through the site and review individual titles, you will note 'Buy it' buttons for each of our products. Selecting these buttons will add an item to your shopping cart. From the shopping cart you can proceed to checkout and pay for your purchase, or you can continue to browse the site.

Once you elect to 'checkout', the browser will switch to secure mode using 128bit encryption, the same level of security used by banks for online banking. Such security ensures that none of your personal information can by viewed by anyone else on the Internet. We will collect your shipping and billing addresses to calculate the shipping charges and taxes applicable and show you your final total BEFORE you commit to making payment. All of this information remains completely confidential at all times. See our privacy policy for more details.

The last checkout screen will request your credit card payment information. Please keep in mind that your Web browser will be connected to our server securely, using the same level of security as used by the banks. When you provide the credit card information, our fulfillment staff will retrieve the order immediately. Only when we are ready to ship your order do we actually charge the order to your credit card.

If you have any concerns whatsoever about completing your purchase online, then we encourage you to call us to complete your order by phone. While the Internet is convenient, and we know it to be a safe commerce environment, we also understand that some people would still prefer to speak to a human. Please call 1-877-882-2262, Monday to Friday, 10:00am to 4:00pm Eastern Time to speak to a sales representative who will be pleased to help you.

It is rare that any of our CDs experience manufacturing defects, but it does happen from time to time. In the event of a defective disk, we will replace the disk immediately at no cost to our clients. Please Contact Us by telephone to report any problems in this regard, we will be happy to assist you.

We are sorry, but we will not accept returns of working products that have been opened. Any unopened products that are returned for a refund must have a RMA number clearly identified on the return packaging. Refunds will only be issued for products returned within 30 days of purchase, and may be subject to a $35.00 restocking fee. You can contact us for any returns, and for an RMA number at 1-877-882-2262 between 10am and 4pm Eastern Time.

Shipping Within the U.S.:

We offer three methods of shipping in the United States. All USA shipments are sent via UPS.

UPS Ground: Any orders received before 1:00 pm (Eastern Standard Time) will be shipped by UPS for receipt within approximately 3-5 business days. The standard rate for this method of shipping, anywhere in the USA, for any size of order, is $10.00.

UPS 2nd Business Day: Any orders received before 1:00 pm (Eastern Standard Time) will be shipped by UPS for receipt within 2 business days. The standard rate for this method of shipping, anywhere in the USA, for any size of order, is $16.00.

UPS Next Business Day: Any orders received before 1:00 pm (Eastern Standard Time) will be shipped by UPS for receipt the next business day. The standard rate for this method of shipping, anywhere in the USA, for any size of order, is $35.00.


Shipping Within Canada:

We offer only two methods of shipping, Overnight (where available) or Standard Courier (2-5 days) So your choices are 'fast' or 'faster'.

Standard Courier: Any orders received before 1:00 pm (Eastern Standard Time) will be shipped by CanadaPost XpressPost for receipt within 2-5 business days. Major centres normally receive shipments within 2-3 business days. The standard rate for this method of shipping, anywhere in Canada, for any size of order, is $12.00 plus GST.

Overnight Courier: Any orders received before 1:00 pm (Eastern Standard Time) will be shipped the same day for receipt the next business day before noon. Any orders received after 1:00 pm will be shipped the next business day and should arrive to you on the following business day.* The standard rate for this method of shipping, anywhere in Canada, for any size of order, is $22.00 plus GST.

* Delivery times are subject to some terms and conditions imposed by the courier company.

All CD products are priced in Canadian Dollars. For customers outside of Canada, your credit card company will convert the Canadian Dollar charge into your local currency at the current exchange rate. There may be additional fees levied by your credit card company in these transactions. Please contact your credit card provider regarding these additional charges, as we have no control over these charges.

The VTC Online University is charged in US Dollars only. As with Canadian Dollar charges, your credit card will show a charge in your local currency, with the amount converted at the current exchange rate.

clear-dot
blue dot
clear-dot

Want to be notified of new releases and other product information?
Enter your email address below to signup for our newsletter.

clear-dot
blue dot
clear-dot
Online Learning | Contact Us | Tech Support | XML RSS Feed
clear-dot
blue dot

Global Sales
1623 Military Road #703
Niagara Falls, NY, USA
14304-1745
1-877-882-2262 or sales@vtcGlobalSales.com
VTC Canada
200 N. Service Rd W., Suite 1-377
Oakville, ON, Canada
L6M 2Y1
905-465-1263 or sales@vtcCanada.com


©2008 VTC Global Sales / VTC Canada All Rights Reserved.